Course categories

12 Principles of Crisis Management

Length: 1 day

Crisis Leadership

Length: 1 day

Crisis Management Centre Operations

Length: 1 day

Call Centre Agents

Length: 1 day

Emergency Response Plan Writing

Length: 1 day

Humanitarian/Family Assistance Centre Management

Length: 1 day

Humanitarian Special Assistance Team Member

Length: 2 days

Humanitarian/Special Assistance Team Management

Length: 1 day

Crisis Communications: Introduction and Overview

Length: 1 day

Crisis Communications: Planning and Preparedness

Length: 1 day

Crisis Communications: Internal Communications

Length: 1 day

Crisis Communications: Digital and Social Media

Length: 1 day

Crisis Communications: Spokesperson Training

Length: 1 day

Crisis Communications: General Media Awareness

Length: 0.5 days

Crisis Communications: Survivors, Families and Friends

Length: 1 day

Airline Station Manager

Length: 1 day

Commercial Aviation - 12 Principles

Length: 1 day

Airline Response (Go) Teams

Length: 1 day

Exercises for Aviation Crisis Management

Length: 1 day

Input Response Exercises

Length: 1 day

Table-Top Exercises

Length: 0.5 days

Kenyon International Call Centre Exercises

Length: 1 day

Media Call Centre Exercises

Length: 1 day