Road and rail service operators know that should an accident occur, the results can be devastating for all involved. Challenges include identifying passengers without a manifest, locating and supporting victims’ families, handling complex regulatory requirements, and navigating the media storm. Whilst it will be a difficult time, having a detailed plan in place and an experienced crisis management partner by your side will help to ensure an efficient, compassionate, and professional response that aids long-term recovery.
For over a century, Kenyon has provided rail, bus, and car service organisations with preparedness training and world-class crisis management support. This includes deploying specialist teams to assist with expedited victim recovery and identification, providing crisis communications and legal guidance, and operating Crisis Call Centres and Family Assistance Centres.
Kenyon’s wealth of experience, specialised service offerings, and global response capability ensure that no matter the location or scale of the incident, you will have the support, strategic guidance and expertise needed to respond to it.