Kenyon News

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Part 4: Public Enquiry and Information Centres

There are thousands of phone calls from concerned family members, media and others seeking information about...
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Part 3: Crisis Communications

There is non-stop 24-hour media coverage ranging from wild speculation to authoritative reports, all of which impact and drive families, political actions...
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Part 2: Humanitarian Assistance

There is a large number of people, those directly affected by the event and their families, who need immediate information and direction regarding...
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Part 1: Crisis Management Organisation

There is chaos in a company as they become aware of a crisis. Chaos is caused by the need to react to a sudden, unexpected and unusual event...
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Consequence Management

In crisis management, it is the consequence of the crisis that matters not the crisis itself. Often people plan for or focus on specific events. They are then surprised when the event does not follow a predictable path.
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