For survivors and for families who have lost loved ones, some of the many, often overwhelming, challenges following an incident are finding out what should happen next, learning who should be doing what and setting expectations for the future.
Professional companies, such as those retaining our services, will have a system in place to assist you through this process; however, there will be many different agencies and groups involved in the incident and you will likely receive an abundance of technical information you may not be familiar with. Additionally, you may read or hear things from media outlets, both facts and speculation, that will add to the confusion.
The key to establishing realistic expectations is understanding what can be done and who should be doing it. It is our hope that this information helps and ensures you are being given the assistance needed.
Below you can find various resources to help you face those challenges. This is not an all-inclusive list and it may not contain the most current legislation, so you may wish to check directly with the different government or international agencies. It is, however, a good place to start.
NADA/F (National Air Disaster Alliance/Foundation) - http://www.planesafe.org/
NADA/F is the largest grassroots air safety organisation in the U.S. They represent survivors, family members, those who have lost loved ones, aviation professionals, the traveling public, those impacted by over 100 air disasters worldwide, and those who care as deeply as they do about aviation safety and security.
ACCESS (AirCraft Casualty Emotional Support Services) - http://accesshelp.org/
It is the mission of ACCESS to facilitate the grieving process of people who have been affected by or involved in air disaster-related tragedies by partnering those who have survived or lost loved ones in air disasters with professionally trained volunteers who have experienced similar tragedies in years past.
Disaster Action - http://www.disasteraction.org.uk/
Disaster Action was founded as a charity in 1991 by survivors and bereaved people from UK and overseas disasters. By 2015, members had personal experience of 29 disasters, including rail, air and maritime as well as natural disasters and terrorist attacks in the UK and overseas. The charity was founded on the principles of accountability, support and prevention. Disaster Action’s website provides resources and information for the bereaved and survivors of major disasters that occur in the UK and overseas.