Crisis management planning is the starting point for any effective crisis response. Taking the time to create a plan and gain support from your executive team ensures that you will have procedures in place to protect your organisation’s reputation and brand. Most importantly, a well-trained plan gives your team confidence in the face of terrible circumstances. The more familiar they are with their roles in a crisis, the more prepared and confident they will feel carrying out their responsibilities.

Kenyon’s expert planners can assist in designing a brand-new plan for your organisation or auditing and revitalising your current one. Kenyon planning services are available for any organisation.

If you are confident you have a good plan in place, your staff should be trained regularly in accordance with the plan to ensure it is used as intended and achieves the results you planned for.

If your staff is not involved on a day-to-day basis in crisis management activities, then they need to be specially trained for these duties. Without training, you cannot expect your employees to be able to professionally respond and perform in a crisis situation. Training benefits more than just your staff, however. Your staff’s crisis readiness and preparation will dictate the effectiveness of your crisis response which directly affects the victims of that crisis, as well as your business continuity.

With Kenyon, you have a vast array of training resources at your disposal.

If your industry’s best practice standards recommend specific training each year, Kenyon can help you plan those regularly conducted courses. Our carefully developed courses exceed industry standards.

When your organisation retains Kenyon’s {response services} you gain access to additional resources: multiple templates, activation guides, briefing material examples, lists of equipment and other useful checklists.