Kenyon’s expert Crisis Communications team has spent decades helping businesses write and execute the plans that guide them through the different phases of a crisis. We have the experience of delivering end-to-end crisis communications services. Putting the plan in place, helping our clients practice how to use it and then when the worst imaginable event has happened, and it has, we’ve been there to support them in dealing with one of the greatest challenges they will ever face.

Crisis Communications Plan Auditing:

Our first task is assessing the plans that are already in place. We will examine your crisis communications plan in detail including the roles involved, responsibilities and actions of your communications team as well as how your teams interface with the multitude of other agencies that may be involved in your crisis. Our audit will give you confidence that everything is in order, or it may highlight areas where we think there could be a weakness. We know that all organisations, even within the same sector, are different and there cannot be a one size fits all approach, so we tailor our service to your exact needs.

Crisis Communications Plan Writing:

Through our audit process we may have identified the need to revise your plan. It may be that as a newly formed company or rapidly growing organisation you already know that you do not have a robust communications plan in place. If this is the case we can work alongside your team to make sure you are ready to communicate effectively in a crisis, whatever the situation. Our experts will become part of your team, working inside your business to write the plan. Making sure you can communicate effectively, whatever the circumstances.