Kenyon International Emergency Services is a crisis and disaster management company. We are the largest of our kind in the world. For more than 100 years we have offered specialist personnel, equipment, systems and advice at incidents, particularly those involving major loss of life.

In recent years we provided considerable resources to the Australian Government following the Asian Tsunami; body recovery expertise for the Governor of Louisiana after Hurricane Katrina and for the UN in the aftermath of the Haiti Earthquake. We have assisted with care for families, victims and their belongings at air crashes in Greece, USA, Libya, India and Indonesia.




Award for Kenyon Associate Director

ICON International Communications (Singapore) recently collected two prestigious awards.

ICON has for many years been a partner of Kenyon, delivering our specialist Crisis Communications support for many of our clients worldwide.

The awards were sponsored by 'Marketing Magazine' at its annual Agency of the Year Awards in Singapore. ICON collected the top award for 'Local Hero' (best locally-owned PR agency) and a bronze award for the overall PR Agency of the Year.

ICON Managing Director, John Bailey, has been an Associate Director of Kenyon since 2005. John has deployed on several Kenyon incidents and supported our clients with appropriate and timely communications counsel. He has delivered Kenyon Crisis Communications training to hundreds of senior staff from over 60 different Kenyon-client companies.

Speaking after the awards ceremony, John commented, "these awards are particularly satisfying, because the initial shortlist is determined from a survey of around 1,000 client-side marketing professionals in Singapore. Shortlisted agencies were then invited to make their case to the judging panel, which is made up of 21 senior client marketers. This latest recognition comes after we were named Asia Pacific Specialist Consultancy of the Year in the 2012 Public Affairs Asia Gold Standard Awards in Hong Kong last December."

http://www.iconinternational.com.sg/

Video: What Makes Us Different

Warehouse Capabilities

"With over 37,000 items in each of our three strategically placed warehouses, we have all the kit needed to deal with any deployment at a moment's notice. Kenyon's Vice President of Operations, Chris Boyer, explains in the video how we are always ready to go anywhere in the world and why that makes our service unique"


www.lloydslist.com/ll/sector/insurance/

Kenyon Completes Project For The European Aviation Safety Agency (EASA)

Another first for Kenyon! Working directly on behalf of this major European Union agency, a specially selected team of Kenyons has recently completed a major consultancy project to review, train and exercise EASA's crisis response plans. The team had first to secure the project through a formal tendering process, successfully beating off competition from across Europe. They then proceeded to deliver the goods! Diana Pook led the detailed review and comprehensive re-write of the EASA Crisis Response Plan; Barbara Kracht and Gavin Solomon delivered a bespoke crisis communications and management training package to the Agency's senior staff, and finally the team came together at EASA Headquarters in Cologne to deliver Mike Seear's ultra-strategic-level input-response exercise.

Pic: EASA staff and Kenyons working side-by-side in Exercise Control.

EASA's responsibilities include: expert advice to the European Union for drafting new legislation; implementing and monitoring safety rules; type-certification of aircraft and components; the approval of organisations involved in the design, manufacture and maintenance of aeronautical products; authorization of third-country (non EU) operators, and aviation safety analysis and research.

Feedback from Agency was positive: 'The exercise was very well organized; the different roles were well defined and the scenario was more than realistic.' and 'The overall organisation was awesome. I was really impressed ... I really enjoyed participating in the exercise and I learnt many things.'

Pic: Mike Seear chairs the exercise debrief at EASA HQ.

'This was certainly a fascinating intellectual challenge,' said Kenyon's Consultancy Programme Manager Gavin Solomon. 'The definition of a 'crisis' at such a high political and technical level is very different from that of, for example, an airline or even a national authority. This has been a tremendous team effort, drawing on the many years of experience and in-depth knowledge of our associates. I'm very proud of the quality of the work we have delivered to EASA.'

Event Announcement

25 – 26 June
Anglia Ruskin University (UK) presents:

The 9th National Forensic Research & Teaching Conference

The purpose of FORREST is to present the latest and most relevant work in forensic research and teaching. It is the only conference to deal specifically with the ever-increasing topic of forensic education. Reviews, case studies, applications, and research programs are delivered by lectures and workshops that allow every delegate to find and explore something of interest and value to them. The conference also provides excellent opportunities for informal networking and sharing of ideas.

Kenyon CEO, Robert Jensen, will be providing the keynote address at this year's conference.

Kenyon is proud to support the work of Anglia Ruskin University and regularly assists the faculty to provide training visits and practical workshops at Kenyon's facilities in the UK.

www.anglia.ac.uk/FORREST2013

Family Assistance Center
Exercise and Workshop


Twice in the last month, Kenyon has facilitated a practical workshop to simulate the functions and the challenges of managing a Family Assistance Center following an accident.

Kenyon's considerable experience in family assistance support operations following tragic events has been packaged into a training environment. We want to pass on the lessons that we have learned to private and public organizations so that when they face crisis, probably for the first time, they know what to expect and how to best organise time and resources to provide the best possible care for affected family members.


The first event was an 'open' workshop held at Kenyon's facility in Bracknell. The second event was for Kenyon clients, Emirates and Etihad airlines in Abu Dhabi which was also attended by several other aviation organizations. On both occasions, we recreated a Family Assistance Center and the delegates worked in small teams at several bases where they were able to examine their own roles and responsibilities in an exercise setting.

For more information about Kenyon's operational service for the provision of Family Assistance or Humanitarian support or to talk about your own training needs please contact Tom Garner garnert@kenyoninternational.com or any of the Kenyon worldwide offices.