Kenyon International Emergency Services is a crisis and disaster management company. We are the largest of our kind in the world. For more than 100 years we have offered specialist personnel, equipment, systems and advice at incidents, particularly those involving major loss of life.
In recent years we provided considerable resources to the Australian Government following the Asian Tsunami; body recovery expertise for the Governor of Louisiana after Hurricane Katrina and for the UN in the aftermath of the Haiti Earthquake. We have assisted with care for families, victims and their belongings at air crashes in Greece, USA, Libya, India and Indonesia.
Recent Blog Posts
Kenyon International's Online Learning Center
Kenyon has announced the beta testing phase of the new Kenyon International Online Learning Center. All full-time staff and a selection of associates and Team Members will conduct the beta test throughout October and November. This critical online learning tool represents a significant investment in Kenyon's professional development opportunities. Read the full release here: http://bit.ly/HdCzOO
Chinese Delegates Discuss Aviation Emergency Response
10 October 2013, Bracknell, UK Kenyon's UK office hosted a delegation of airlines and airports from China together with their insurance broker representatives. The visiting group discussed many aspects of aviation emergency response but were particularly focused on the business aspects associated with reputation protection and criminalization.
This discussion included a session with Sean Gates, Head of Legal Services for Kenyon. Sean considered the specific emergency response legal requirements for foreign air carriers operating into the U.S. He used examples of recent incidents to highlight how some carriers are not compliant with the U.S. laws. Sean further explained the potential legal and financial consequences of non-compliance and encouraged the delegates to check for themselves to minimize this risk.
The following are the first steps toward checking U.S. compliance:
1) If your airline operates into the U.S., you are required by law to be compliant with '49 USC Part 41313: Foreign Air Carrier Responsibilities (FAA Part 129 Operators)'. This law requires you to make 18 assurances to the U.S. Department of Transportation (a written submission) that you can provide various resources to meet the needs of victims and their families in the aftermath of an accident. The NTSB link to that law is here: http://1.usa.gov/19UHTm7
2) Any airline can check the submission lodged with the DoT by visiting http://1.usa.gov/175lDWv and entering an appropriate search term, usually '(Airline name) Family Assistance Plan'. You should check that the plan held by the DoT truly reflects the reality of your capability to manage an accident in the U.S., at all airports you fly to.
Visiting the Kenyon U.K. facility was valuable to the delegates because they were able to visualize the reality of an aircraft accident and its consequences by talking with people who have a wealth of significant international expertise. One insurance broker noted, "The delegation was very impressed with the introduction to your operations around the world. They found the presentations very informative and have now an appreciation of what Kenyon does and how you operate."
In the past few days, three aviation accidents have blanketed the news. Occurring in Scotland, Alaska and northern Namibia, these complex events affect people from multiple countries. Distilling over 100 years of experience with international crisis management and disaster response, Kenyon International Emergency Services has compiled a list of actions that, at a minimum, aircraft operators should plan for. Please follow the link for the detailed list: http://bit.ly/1baYwbv
November 12, 2013. Congratulations to our friends at Ketchum ICON. Ketchum acquired ICON International Communications, Singapore’s largest independently owned public relations consultancy. Kenyon has a long-standing partnership with ICON International through our Crisis Communications Associate Director John Bailey, now the managing director of Ketchum ICON. Additionally, Kenyon has had a partnership with Ketchum since 2012. We wish our friends nothing but success in this new acquisition and look forward to our continued partnership, representing a world-class crisis, disaster management, and communications team.
Video: What Makes Us Different
"With over 37,000 items in each of our three strategically placed warehouses, we have all the kit needed to deal with any deployment at a moment's notice. Kenyon's Vice President of Operations, Chris Boyer, explains in the video how we are always ready to go anywhere in the world and why that makes our service unique"
Kenyon Visits UK Universities
Nov. 2013 - Robert Rowntree, Kenyon's Director of Operations and Repatriations, spoke at both Nottingham Trent and Bournemouth Universities this month to share practical experience with Graduate students in Forensic Science and Crime Scene Investigation programs. At both schools, Robert was able to share his extensive experience working disaster and mass casualty events conducting international Disaster Victim Identification (DVI) operations around the world, and put those experiences in a useful, practical light for students - learning how their education will translate to real-world situations.
Robert shared how his work with Kenyon has included coordinating with police teams and local governments, ensuring families are cared for through humanitarian assistance activities, supporting police with Disaster Recovery support and how Kenyon's call center works with the agencies like the Casualty Bureau to share information.
Essentially, evidence collection is just one part of the DVI puzzle. Robert was able to impart to students that what is truly required is the information collected from all areas: from families, government officials, medical professionals, evidence - the combination of all these different sides is what paints the picture and enables victim identification, and most importantly, closure for the families.
When not deployed for an incident, Robert is a Guest Lecturer at a number of UK Universities and continues to share his experience with tomorrow's forensic and investigative professionals. Kenyon International Emergency Services has a strong relationship with UK Universities, including a Memorandum of Understanding with the Higher Education Business Continuity Network (HEBCoN).