Below is an excerpt from the latest Team Member Newsletter. Click Here to download the full issue.
A Word from Team Member Management
Welcome to 2021!
I hope this newsletter finds you well and in good spirits.
As you all know, Kenyon’s response focusses on serving our clients and those affected by a crisis. When a client retains Kenyon as their emergency response partner, we work with them and their staff to set expectations to effectively manage the consequences of a catastrophic event, should one occur. Our established relationship with our clients guarantees an immediate and thorough response and expectations are established.
However, in some circumstances, we also support “at will” or “at need” clients. These contracts typically involve government agencies following a large and unprecedented loss. When we are contacted by the representative of the governing agency, we carefully assess the situation first.
We will not commit to a contractual agreement unless we are certain our services are necessary and will be effective – and that they will not jeopardise resources on standby for existing clients. We do not have an established relationship with “at need” clients so they do not have the benefit of knowing Kenyon strategies for managing the incident, which can create unnecessary difficulties...
Download the full edition of the Team Member Newsletterto read the complete "A Word from Team Member Management" article, as well as an update from our Senior Director, Operations, Ultan Kenny and more.