Humanitarian Assistance Loss of ACT Airlines Flight TK6491 Suspension of Search for Flight MH370 Payments to families, what are the challenges and who does what? CEO, Airline Comms, and Insurer, how would you answer this headline? Standards – ICAO and IATA are they in unison? Part 12: Crisis Leadership Part 10: Personal Effects Operations Part 9: Fatality Operations Part 8: Government and Community Affairs Part 7: Data Management Part 6: Insurance and Risk Management Immediate Humanitarian Needs for MH17 Part 4: Public Inquiry and Information Centers Part 3: Crisis Communications Part 2: Humanitarian Assistance Series Intro: Unprecedented Crisis Management Does Not Exist Consequence Management Asiana Fined by US Department of Transportation Dear CEO…A new column in Kenyon’s Client Newsletter Take advantage of technology, but have a back-up plan Federal Government Reviews Asiana’s Post Crash Plan – Why and What’s Next Westgate Mall Nairobi – Why some questions aren’t yet answered. The 12 Principles of Crisis Management Punitive Damages in Aviation Accidents Thai Airways Flight 679, Hiding Your Brand – Never a Good Idea Period!