Kenyon Director, Call Center Services Janie Moreno made a visit to the Kenyon International Call Center (KICC) in the Dominican Republic in February. The visit was to see the call center’s expansion efforts firsthand and to ensure it was progressing smoothly.
The KICC, now completely filling the entire fourth floor, has a newly created area with over 100 computer stations, private coaching rooms, training rooms and a large state of the art conference room. The expansion also included a new technologically advanced business crisis command center for client projects.
Moreover, Kenyon is pleased to announce the addition of a new on-site Call Center Support Specialist, Anyely Ventura. Anyely, alongside Kenyon Manager, Call Center Support Services Jahaira Guzman and Director, Call Center Support Services Janie Moreno will work closely together to support Kenyon’s clients.