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A large scale disaster for the hospitality industry is very rare, however, hotels have not been absent from large scale fires, bombings and terrorist attacks. Regardless of the size and magnitude of the disaster a hotel has an obligation and a responsibility to its guests and employees.
Kenyon works with retained clients and consulting customers to prepare emergency plans, conduct disaster drills and exercises, prepare internal teams for quick response, conduct live-camera spokesperson training with executives and much more.
In the event of disaster, Kenyon-retained clients need only call one number to activate the agreed-upon Kenyon services, which can include an immediately available multi-language toll-free information line, establishment of a humanitarian or family assistance center, deployment of a seasoned Incident Manager, executive-level crisis communications and legal advisory services and much more.
For more information about services provided for our hospitality industry partners, please contact us.