Today, I saw that the Australian Government is making plans to build a memorial in Perth for MH370. I am sure it is a very well-intended action. However, I am dumb struck by it and wonder if these families will ever catch break. The best
I’ve taken a few minutes to share my thoughts on the recent suspension of the search for Malaysia Airlines flight MH370. Just like the families, I am dismayed at this decision. Please watch this quick video and share your thoughts in the comments.
AirAsia families offered half the compensation given to MH370 relatives | via @Telegraph Higher initial payments aren’t the answer. The answer is consistent incident management, treating families equally, and treating them well from the start. The answer is the insurers, solicitors, brokers, and airlines
This is part 3 of a 12-part series describing the consequences of a typical large-scale loss of life incident. Following the framework of the 12 principles of Crisis Management, I describe these consequences and offer best practice solutions for each consequence. Consequence 3 There is
In crisis management, it is the consequence of the crisis that matters not the crisis itself. Often people plan for or focus on specific events. They are then surprised when the event does not follow a predictable path. For example, many people have used the